Privacy Policy
Privacy Policy
At ROART, we value your privacy and the careful processing of personal data. When you visit our website, complete a contact form, request a quotation or communicate with us, we may process certain data that is necessary to handle your request correctly.
This privacy policy explains which data we may collect, why we use it, how we protect it and what rights you have.
1. Who is responsible for the processing?
The controller responsible for the processing of personal data is:
Globalcon Comm. V (ROART®)
Rozenlaan 33
2630 Aartselaar, Belgium
E-mail: contact@roart.be
Phone: +32 468 31 61 09
If the legal entity, registered office or contact details change, this information will be updated on this page.
2. Which personal data may we process?
Depending on your use of our website or services, we may process the following data:
- first name and last name;
- company name, if applicable;
- phone number;
- e-mail address;
- address or location of the project;
- information about your construction or renovation project;
- photos, plans or documents that you upload or provide to us;
- communication via e-mail, phone or forms;
- technical data about your website visit, such as IP address, browser information and cookies, if applicable.
We only request data that is necessary to handle your request, project or communication correctly.
3. Why do we process your data?
We may use your personal data for the following purposes:
- to respond to your contact request;
- to prepare a quotation or initial estimate;
- to plan a site visit or meeting;
- to assess your construction or renovation project from a technical and practical perspective;
- to review documents, plans or photos in relation to your request;
- to improve our services and communication;
- to comply with legal, accounting or administrative obligations;
- to keep our website secure and functioning properly.
Your data is not sold to third parties.
4. On what legal basis do we process your data?
We only process personal data when there is a valid reason under the applicable privacy legislation. This may include:
- your consent, for example when you fill in a form;
- the preparation or performance of a contract;
- a legal obligation, for example for accounting or invoicing;
- our legitimate interest, for example to follow up your request correctly or to secure our website.
5. With whom may we share your data?
In certain cases, we may share data with parties that are necessary for our operations or for handling your project, such as:
- IT and hosting partners;
- accountant or administrative service providers;
- architects, engineers or technical partners, if necessary for your project;
- subcontractors or suppliers, only when relevant for preparation or execution;
- public authorities when legally required.
We only share data that is necessary for the relevant purpose. When external service providers process data on our behalf, we expect them to handle this data confidentially and securely.
6. How long do we keep your data?
We do not keep personal data longer than necessary for the purpose for which it was collected.
Data from contact or quotation requests may be kept as long as necessary to follow up your request. Administrative, contractual or accounting data may be kept longer when required by law.
When data is no longer needed, it is deleted or anonymised where possible.
7. How do we protect your data?
We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access or unauthorised changes.
Access to data is limited to persons or parties who need this information to perform their task or service.
8. Cookies and website use
Our website may use cookies or similar technologies to make the website function properly, analyse its use or improve the user experience.
If analytical or marketing cookies are used, this is done in accordance with the applicable rules and, where necessary, based on your consent. More information may be included in a separate cookie policy.
9. Your rights
Under the applicable privacy legislation, you have certain rights regarding your personal data. You may request, among other things:
- access to your data;
- correction of inaccurate data;
- deletion of data where legally possible;
- restriction of processing;
- transfer of your data;
- objection to certain processing activities;
- withdrawal of your consent where processing is based on consent.
You can contact us about this via: contact@roart.be.
We may ask you to confirm your identity before responding to your request.
10. Complaints
If you have questions or concerns about how we handle your personal data, you can contact us first. We will try to handle your request as clearly and correctly as possible.
You also have the right to lodge a complaint with the competent data protection authority. In Belgium, this is the Data Protection Authority.
11. Changes to this privacy policy
This privacy policy may be updated when our services, website or legal obligations change. The most recent version is always available on this page.
Last updated: May 2026